Personal Loans Guide

How your credit score sets your personal loan rate

Personal loans are advertised as a range for a reason. The rate you are offered is set by what the credit bureaus hold about you, and most of what sits in that file is fixable, given a few months of notice.

Written by Joshua PevyReviewed by Jordan PearceUpdated 11 min readEditorial StandardsOur Writers
Key takeaways
  • Most Australian personal loans are risk priced, so the advertised rate is a range and the headline figure goes to the strongest applicants only.
  • You have more than one credit file. Equifax and Experian hold different data on different scales, and lenders do not all use the same one.
  • You can get a free copy of each report once every three months. Checking your own file is not an enquiry and does not affect your score.
  • The two fastest levers are repayment history and applications. A cluster of applications in a short window is visible and works against you.

What a credit score is, and who holds it

A credit score is a number a credit reporting body calculates from the information in your credit report. It is a summary, not the thing itself: lenders look at the underlying report, and many run their own internal scoring on top of it using data the bureau never sees, such as your income, your existing relationship with them and your stated expenses.

Australia now has two main consumer credit reporting bodies, Equifax and Experian, after illion’s consumer bureau was folded into Experian in 2026. They do not hold identical data or use identical scales. Equifax scores run to 1,200 and Experian uses its own scale, so a number that looks strong on one can sit mid-range on the other, which is why comparing a score quoted by one free service against a band published by a lender using a different bureau tells you very little.

Since comprehensive credit reporting was introduced, the report includes positive information as well as negative. Accounts you hold, credit limits and up to two years of monthly repayment history are all visible, alongside defaults, court judgments and applications. A clean recent repayment history is now something you can actively build rather than merely avoid damaging.

What sits in an Australian credit report:

  • Identity information, including addresses and employers you have supplied on applications.
  • Accounts held, with the credit limit, the opening date and, where closed, the closing date.
  • Repayment history for the last 24 months on consumer credit, month by month.
  • Applications for credit, which stay on file for five years regardless of whether the credit was taken up.
  • Defaults, generally for overdue amounts of $150 or more that are at least 60 days late and properly notified, remaining for five years even once paid.
  • Financial hardship information, recorded since July 2022 when a lender agrees to a hardship arrangement, kept for one year.
  • Court judgments, kept for five years, and serious credit infringements and insolvency information, which can stay longer.

Why the advertised rate is a range

Most personal loan lenders in Australia now price by risk. Rather than one rate for everyone, they publish a band, and each approved applicant is placed within it according to their assessed credit risk. The bottom of the band is real, but it is reserved for applicants with a strong file, stable income and low existing commitments.

This is why comparing the advertised figure alone is misleading, and why the comparison rate matters. The comparison rate folds establishment and ongoing fees into a single number on a standard example loan, so it captures the lender that offers an attractive headline rate alongside a large establishment fee. What neither number tells you is where in the band you personally will land.

The size of the spread is worth seeing in dollars, because on an unsecured loan it is larger than most people picture.

Worked example, $30,000 over five years
At 7.99% p.a.
$608 / mo
about $6,500 in total interest
At 12.99% p.a.
$682 / mo
about $10,900 in total interest
At 18.99% p.a.
$778 / mo
about $16,700 in total interest

The same loan, the same term, and roughly $10,000 of difference in what it costs, decided by the assessment rather than the product. Figures are illustrative, exclude fees, and assume a fixed rate over the full term with no extra repayments.

Security changes the picture as well. A secured personal loan, backed by a car or another asset, generally prices below an unsecured one because the lender’s downside is covered. The trade is real: default risks the asset. Lenders also price by purpose, and some offer lower rates for specific uses such as electric vehicles or home improvements, so a general-purpose loan is not the only option.

What moves your score, and how fast

FeatureEffect on your fileHow quickly it showsHow long it lasts
Paying on time, every monthPositive1 to 2 months24 months visible
One missed payment under 60 daysNegativeNext reporting cycle24 months visible
A recorded defaultStrongly negativeWeeks5 years, even if paid
Several applications in a short windowNegativeImmediately5 years on file
Lowering card limitsPositive for capacity1 to 2 monthsWhile maintained
Closing an unused cardUsually positive for capacity1 to 2 monthsOngoing
General guidance only. Credit reporting bodies weight information differently and lenders apply their own assessment on top. Retention periods are set by the Privacy Act and the credit reporting code.

The item people underestimate is applications. Every formal application is recorded whether or not you proceed, and a lender assessing you next month sees the whole cluster. Applying to five lenders to find out who says yes reads, from the other side of the desk, as someone who has been declined four times. Comparing products and using rate estimates that do not leave an enquiry costs nothing and does not create the pattern.

The item people overestimate is the credit limit on an unused card. It does affect borrowing capacity, since lenders assess the limit rather than the balance, but closing accounts also shortens your visible credit history. Closing a card that is never used lowers the limits a lender assesses. Closing several long-held accounts on the theory that fewer is better also shortens the visible history.

What changes a file in the three months before an application

None of this requires money, and all of it can change the rate offered:

  1. Both reports. They are free, they take minutes, and lenders do not all use the same bureau. The accounts list says more than the score.
  2. Corrections. Errors are more common than people expect, particularly accounts you closed years ago and defaults recorded without proper notice. Corrections are free and the bureau must investigate.
  3. Repayment history. Twenty-four months of history is visible, and the most recent months carry the most weight. Direct debits set slightly above the minimum guard against a missed payment.
  4. Card limits. Lenders assess total available limits, not just what is owed, so unused cards count against capacity.
  5. Other applications, including buy now pay later accounts and store cards. Each one is visible on the file.
  6. Rate estimates. Many lenders now offer an indicative rate using a soft check that other lenders cannot see, which shows where an applicant sits before a formal application.
  7. The number of applications. One application to a lender whose criteria fit reads very differently on the file from a spread of hopeful ones.
Put it into practice
Compare personal loan rates and comparison rates side by side
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Terms used on this page

Credit score
A number credit reporting bodies calculate from your borrowing history to summarise your credit risk. Applications, repayment history and defaults all feed it, and lenders use it to price and approve credit.
Risk-based pricing
Setting your interest rate from your individual credit profile rather than one advertised rate for everyone. This is why personal loans quote a rate range, and why the advertised rate may not be the rate you are offered.
Comparison rate
A single rate that folds the advertised interest rate together with most standard fees and charges, so you can compare loans on a more like-for-like basis. It is calculated on a standard example loan, so your real cost can differ.
Unsecured loan
A loan with no asset behind it, approved on your income and credit history alone. Rates run several percentage points above secured loans, but you keep full ownership of whatever you buy.
Secured loan
A loan backed by an asset, usually the car being bought. If you default the lender can repossess and sell it, so the lower risk buys you a materially lower interest rate.
Establishment fee
A one-off fee charged to set up a loan, typically $150 to $600 on personal and car loans. It is included in the comparison rate, but that figure is calculated on a standard example loan, so on a smaller loan the same fee adds more to your real cost than the comparison rate shows.

Frequently asked questions

What credit score do you need for a personal loan in Australia?

There is no single threshold, because each lender sets its own criteria and scores run on different scales at each bureau. Broadly, a stronger file gives access to more lenders and to the lower end of an advertised range, while a weaker file narrows both. Lenders also assess income, expenses and existing debts, not the score alone.

How do I check my credit score for free?

Reports come directly from Equifax and Experian. You are entitled to a free copy from each once every three months, and free if you have been refused credit in the past 90 days. Checking your own file is not recorded as a credit enquiry, is not visible to lenders and does not affect your score.

Do personal loan applications hurt your credit score?

Each formal application is recorded on your file for five years, whether or not the loan proceeds. A single application has limited effect. Several in a short window is visible to every lender who looks afterwards and generally works against you. Rate estimates using a soft check do not leave an enquiry.

How long does a default stay on my credit file?

Five years from the date it is recorded, and it remains for the full period even after the debt is paid, though the file is updated to show it as paid. Serious credit infringements stay for seven years. No service can remove information that is accurate and properly recorded.

Can I get a personal loan with a poor credit history?

Some lenders assess applications outside mainstream criteria, generally at higher rates, smaller amounts or with security attached. Rates at that end of the market are high enough that the total cost can be far above the alternatives, and free financial counselling is available if existing repayments are the underlying issue.

Does a secured personal loan get a better rate?

Usually yes, because security reduces the lender’s exposure, and secured loans are typically priced several percentage points below unsecured ones. The trade-off is that the asset can be repossessed if the loan is not repaid, so the lower rate is bought with real risk rather than for nothing.

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The Numbers Behind This Guide

The live averages and the official figures for this market, kept up to date alongside this guide.

This guide is general information only and does not take your personal circumstances into account. It is not credit advice and CompareThat is not a credit provider. Worked-example figures are illustrative.

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Written by Joshua Pevy, reviewed by Jordan Pearce. We publish information, not personal advice, and nothing here takes your own circumstances into account. Our editorial standards set out who writes and reviews our pages, how often they are updated, and how to tell us about a mistake, and you can see everyone who writes and reviews here.