A balance transfer moves debt from one credit card to another that charges a low or zero interest rate for a set promotional period. The new bank pays out your old card and you now owe the new bank instead, at the promotional rate for as long as it lasts.
The debt itself does not change. This sounds obvious, but it is the single most important thing to hold onto, because balance transfer marketing is built around the 0% figure and 0% describes the interest, not the balance. If you owe $8,000 before the transfer you owe $8,000 after it. What you have bought is a window in which the debt stops growing.
Used deliberately, that window is valuable. On a card charging around 20% p.a., an $8,000 balance accrues roughly $1,600 a year in interest, and if you are paying close to the minimum, most of each payment is absorbed by that interest rather than reducing what you owe. A promotional period redirects every dollar you pay straight at the principal. That is the mechanism, and it is a real one.